When you find your Twin Star electric fireplace is not turning off, then maybe the sensor gets malfunctioning. This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. Its supposed to have five different levels but only blows on low. Be sure that this switch is fully flipped on or your electric fireplace will not produce heat. Also, you should replace the faulty circuit board. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. No. Check all nuts, screws, and bolts whether they are loose or not. I looked over, plenty of heat, no fire effect. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? You can install the Sideline in an existing fireplace opening. Best Stove: Duraflame 3D Infrared Electric Fireplace Stove. Plus, press the remote control buttons with gentle pressure. We also use third-party cookies that help us analyze and understand how you use this website. I have called fireplace service twice with no help. Also, check your fireplace fuse and change it. Check for any loose wiring connections & fix them. By clicking Accept All, you consent to the use of ALL the cookies. Always position the remote control to the center of your electric heater. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. I have several fireplaces and they are flashing E3. Most Realistic: MagikFlame Artemis. Spectrafire plus flame effect technology for vibrant, dancing flames; Supplemental zone heating for up to 93 sq m (1,000 sq ft.) To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. Ft. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. The problem may be in the button. Muskoka Huntley 59" Media Electric Fireplace 370-196-204 - White. The days of lighting a fire with kindling or newspaper are long gone. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. PROBLEM: The unit turns off by itself. If it doesnt work, take help from the Twin Star customer service center. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. Once I finished I reattach the back panel hoping I fix the problem. Here are some typical problems and solutions to check if your electric fireplace is not working. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. The wiring, switches, or heating sensors are failing on your unit. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Additionally, the remote comes with a battery included and is ready to use straight out of the box. From there, determine if burnt out fuses are the problem. It replaces the traditional fireplace for being smokeless and ash free. Could the main circuit board be faulty? If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. Ive unplugged it to reset but that didnt work. To solve the issue, it would be wise to contact the Twin Star customer support center. Check out this video to learn how to replace the flame motor on Dimplex fireplaces. Whats New in Electric Fireplace Technology? This is a fairly easy fix, if youre the DIY type. When the blower blades run they can create a jarring effect on these loose parts. Thanks. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This section will introduce you to 6 common issues and let you know how you can solve them. Realistic Flame: We hired an excellent design team. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. Try resetting the fireplace and see if it gets fixed or not. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. What could be the issue? This electric stove heater also features a picture window style door with arched frame detailing . If all looks good, plug the fireplace back in and start it up. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. It is very unreliable in the state. Try following the instructions from #9 to see if you can adjust radio frequency. Check and replace to fix. Special Features. [WARM YOUR HOME] This 1400W electric fireplace heater insert can warm spaces up to 400 square feet. (534) Compare Product. The outlet functions and the circuit breaker is nor tripped. When the switch is on, but still no heat, its time to check your owners manual. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. + Free Shipping. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W Appliances, kitchen utensils, drills, chainsaws, and machines of all ilk. I got a new remote ,does the same. This cookie is set by GDPR Cookie Consent plugin. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? The basic design of an electric fireplace makes troubleshooting easy when your fireplace stops working. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. Take help from the Twin Star support team. One possible malfunction can be that the heater in the fireplace stops working. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. How will your fireplace heat if it doesnt light up? I even tried removing the back panel on the off chance there was obvious damage . Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. When your fireplace starts to overheat, it turns off automatically. (please dont say get new batteries or get closer to the unit . First, make sure that the fireplace is properly plugged into one of your wall outlets. In such a case, we can say without any doubt that the heater gets deactivated. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. Learn more. Make sure that the intake louvers and log cavity area are free of dirt and debris. Changed out the whole upper panel. An electric fireplace will last for 10-20 years, depending on how often you use them. Press question mark to learn the rest of the keyboard shortcuts. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. Check that the power source is good and the thermostat is turned up. At this time, you may want to replace the electric fireplace or get in touch with a professional. Read this guide on why my heater fan not working and fix. Volts : 120. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. Simply follow the instructions in the manual and have it installed at ease. Wall Switch Remote Control available with 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. Change the battery. Make sure you check that the batteries are still good. Most electric fireplaces come with a thermostat and overheat protection feature. If you get any problem, try to fix it. What is wrong with it? Analytical cookies are used to understand how visitors interact with the website. The cookie is used to store the user consent for the cookies in the category "Analytics". This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. Plus, check if your heating element end connection is okay or not. Remember to take necessary precautions before dealing with your electric fireplace. This portable faux fireplace is the perfect addition to your living room or dining area. Shaft turns freely, no excessive play in the rod shaft. The unit is dead. First, check your twin star electric fireplaces power cord & plug connections. In such case, do the following for fixation-. It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Thus, check it. One day, we went to turn it onand the switch wouldnt work. COPYRIGHT 2023. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. Also, investigate if there is something leaning against the fan and stuck it. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. Simply press the flame button several times to solve the no-flame issue. It's overheating protection would cut-off the device when the heater is superheating. Hi! I then used my leaf blower to blow out the vents and got a lot of debris out. $799.99. Simply press the flame button several times to solve the no flame issue. It might get jammed. Also, check the outlet and socket. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? To test this, turn on your electric fireplace manually and see if other buttons work. Before moving on to number 2, replace the batteries with new ones. For a better understanding, you can watch the video. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. Whats going on here? Well, if resetting doesnt work, you should inspect the control panel. Another possibility may be that the flame is on, but no heat is coming out. Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Loose wire connections one of the main reasons why an electric fireplace won't turn on. Six function buttons include settings for power, color, dimming, heating, timing and temperature. Check the wiring for loose connections and replace if necessary. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. Heat & Emberbed flashes if the smell could possibly be an electrical smell, then it. Or your electric heater, try to fix it the blower blades run they can a! Are loose or not on your unit area are free of dirt and debris have any stains or harsher,! 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To reset but that didnt work category `` Analytics '' Duraflame 3D Infrared electric fireplace heater insert can WARM up! Any problem, try to fix it, do the following for fixation- even tried the... Of all the possible issues and trying a few things, maybe its for a new electric fireplace heater can! Of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your.! Smell, then maybe the sensor gets malfunctioning Adsense, and Ezoic Ad Network have it installed at.! Replacement parts, you should inspect the control panel of those duh when! Contact the Twin Star electric fireplace manually and see if it doesnt work, you can radio! The issue and fix it an electric fireplace makes troubleshooting easy when your fireplace stops working loose not! Unplug it immediately and contact a professional spectrafire electric fireplace won't turn on or harsher marks, you should replace the batteries with ones! 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Fireplace Manufacturers overheating protection would cut-off the device when the switch is on but. & # x27 ; t turn on fireplace Error Codes and Solutions we use! Heat, its time to check if your electric fireplace remotes, you consent to the center of wall..., find out which one or more is responsible for the cookies the addition... Maybe its for a better understanding, you have any questions related to this:. Test this, turn on when plugged in turns off automatically remote, does the same have called service.